CUSTOMER SERVICE OFFICER (Automotive Workshop)

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  •  
    Kaki Bukit MRT, Bedok

    Elite Car Ventures, 25 Kaki Bukit Road 4, #01-78 & #01-79, Synergy @ KB, Singapore, 417800

    Peta

  •   Sepenuh masa
  •   5.5 Hari Seminggu

S$2000 - 2600 / sebulan


Customer Service Officer (Automotive Workshop)
Immediate Start | Training Provided | Meal Allowance

We are looking for a friendly, responsible and customer-focused team member to join our automotive workshop.

Responsibilities

  • Handle customer enquiries via WhatsApp, phone calls and emails.
  • Prepare quotations, service updates, greetings and appointment reminders.
  • Understand customers’ concerns and provide suitable solutions professionally.
  • Follow up closely to secure daily service appointments.
  • Build good rapport and maintain honest, trusted customer relationships.
  • Handle customer feedback and assist in resolving issues promptly.
  • Support administrative duties such as filing, photocopying and document preparation.
  • Provide excellent customer service at all times.

Requirements

  • No experience required; training will be provided.
  • Good communication skills in English; Mandarin/Chinese speaking is an advantage.
  • Proficient in Microsoft Office.
  • Basic numeracy skills and able to handle quotations, prices and simple calculations accurately.
  • Good attendance and punctuality record.
  • Friendly, honest, responsible, positive and open-minded.
  • Self-motivated, diligent, meticulous and able to work well in a team.
  • Able to start work immediately or within a short notice period.
  • Able to work according to company operating hours, including Saturday when required.

Benefits

  • Meal allowance
  • Training provided
  • Supportive team environment
  • Career growth opportunity for good performers

Tentang Majikan

ELITE CAR VENTURES PTE. LTD.
BRN/UEN: 201541447R


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