F&B Boutique Supervisor (Urgent)
-
Holland Village MRT, Bukit Timah
+ 6 pekerjaan lain
- Sepenuh masa
- 5 Hari Seminggu
S$2800 - 3000 / sebulan
Boutique Supervisor
We are looking for a hands-on and customer-focused Boutique Supervisor to lead daily shift operations, support the service crew, and deliver a great customer experience.
Key Responsibilities
Operations
- Oversee smooth daily boutique operations and SOP compliance
- Manage cleanliness, inventory, stock and deliveries
- Ensure accurate cashiering, timesheets and shift reports
- Support rostering, manpower planning and cost control
- Assist with off-site events and operational improvements
Team Leadership
- Lead, train and guide the service crew
- Support onboarding and performance management
- Maintain positive team morale, discipline and professionalism
Customer Service
- Deliver warm and proactive customer service
- Prepare and serve gelato according to company standards
- Maintain boutique presentation and ambience
- Handle customer feedback and complaints professionally
Sales
- Support boutique sales targets
- Share customer and operational feedback to improve sales and service
Facilities & Compliance
- Maintain health and safety standards
- Coordinate basic equipment and premises maintenance when required
We Are Looking For Someone Who Is
- Service-oriented
- Reliable and committed
- Honest and professional
- Warm and communicative
- Aligned with our brand values
Requirements
- Diploma or above
- Basic proficiency in MS Office and Google Workspace
- Able to work shifts, weekends and Public Holidays
- 5-day work week
Tentang Majikan
BRN/UEN: 201509340D
Kongsi ini dengan rakan anda
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