Eksekutif Khidmat Pelanggan
-
Clarke Quay MRT, Singapore River
Spaces Clarke Quay, Singapore, 058267
- Sepenuh masa
- 5 Hari Seminggu
S$2500 - 2600 / sebulan
Customer Service:
- Manage high volume of phone calls, online platform and social media and provide response to all while maintaining high quality of services and performance standards.
- Answer enquiries and provide information pertaining to queries, complaints and feedback
- Schedule appointments for customers who inquire.
- Handle customer complaints and ensure timely resolution within required guidelines.
- Ensure optimal level of customer satisfaction at all times
- Escalate and work with various team for complicated issues, and ensure issues are resolved properly
- Provide ideas to improve customer experience
- Continuously aim to provide a satisfactory response to guests in accordance with key performance indicators.
- Daily report to be submitted and tally daily
Ecommerce:
- Manage daily orders in detailed manner without any errors.
- Provide Customer Service via Email by answering all customer emails in timely manner.
- Ensure parcel is packed nicely and arrange for delivery vendor for pick up
- Liaise with Lab and shops for stock and lenses arrangement
- Ensure sales are tally with the daily sales
- Liaise with customers via email or message for updated prescription
Requirements:
- Min diploma holder in any fields
- At least 2 years working experience in customer service and communication roles in a fast-paced environment
- Excellent written and verbal communication skills
- Hands-on, a multi-tasker who is detailed, patience, analytical and a problem solver
Interested applications are invited to send your updated resume in MS Word format via Apply Now.
We regret only shortlisted applicants will be notified.
Tentang Majikan
BRN/UEN: 201308429G
Kongsi ini dengan rakan anda
Beberapa kerja lain yang mungkin anda minati
💰SEHINGGA $3000📍Aljunied 🚕🌟 Pegawai Khidmat Pelanggan 🪙💛(KX)
- Sepenuh masa
- Aljunied MRT, Geylang
Kemas kini terakhir pada 09 Okt 2026
S$ 2500 - 3000 sebulan
Pegawai Khidmat Pelanggan Lapangan Terbang | Tiada Pengalaman Diperlukan | Latihan Disediakan
- Sepenuh masa
- Changi Airport MRT, Changi
Kemas kini terakhir pada 08 Okt 2026
S$ 2200 - 2500 sebulan
Customer Service & Admin @ Bukit Batok| Tuition Coordinator|
- Sepenuh masa
- Bukit Batok MRT, Bukit Batok
S$ 2800 - 3200 sebulan
Customer Service Exec (Service Office/Bugis/5-day)
- Sepenuh masa
- Bugis MRT, Downtown Core
Kemas kini terakhir pada 07 Okt 2026
S$ 2700 - 3000 sebulan
💬Pegawai Khidmat Pelanggan | Sehingga $8,000 | Industri F&B | Whatsapp 88345409
- Sepenuh masa
- Tiong Bahru MRT, Bukit Merah
Kemas kini terakhir pada 06 Okt 2026
S$ 5000 - 8000
Customer Support Specialist – Precious Metals | Up to S$4,000 + Bonuses
- Sepenuh masa
- Clarke Quay MRT, Singapore River
Kemas kini terakhir pada 04 Okt 2026
S$ 2700 - 4000 sebulan
Customer Service Officer
- Sepenuh masa
- Upper Thomson MRT, Bishan
Kemas kini terakhir pada 04 Okt 2026
S$ 1800 - 2200 sebulan
BRANCH ASSOCIATE (FULL TIME) | BASIC SALARY UP TO 2900 + MONTHLY PERFORMANCE BONUS (ISLAND WIDE)
- Sepenuh masa
- Pelbagai lokasi
Kemas kini terakhir pada 04 Okt 2026
S$ 2500 - 2900 sebulan
Customer Service Executive (Hybrid Operations)
- Sepenuh masa
- Serangoon North MRT, Hougang
Kemas kini terakhir pada 04 Okt 2026
S$ 2200 - 2800 sebulan
Customer Service & Administrative Executive
- Sepenuh masa
- Somerset MRT, Orchard
Kemas kini terakhir pada 04 Okt 2026
S$ 2200 - 3000 sebulan
Kembali 
