Pembantu/Pegawai Khidmat Pelanggan (BARAT) - Bonus Sertai + Pengangkutan + VB + AWS + FLEKSIBEL
-
Tukang MRT, Boon Lay
10 Sunview Road, Singapore, 627617
- Sepenuh masa
- Syif
S$2050 - 2750 / sebulan
YOUR ROLE
The Warehouse Customer Services Administration (CSA) acts as the primary interface between customers and warehouse operations. The role ensures accurate order processing, timely communication, and service‑level compliance while supporting smooth coordination between customers, warehouse teams, transport providers, and internal stakeholders in a contract logistics environment.
WHAT YOU WILL BE DOING
1. Customer Order Management
· Receive, validate, and process customer orders in the WMS/ERP system.
· Ensure orders comply with customer SOPs, cut-off times, and SLA requirements.
· Monitor order status and proactively highlight delays or exceptions.
2. Warehouse & Operations Coordination
· Liaise closely with warehouse teams (inbound, outbound, inventory) to ensure accurate and timely order fulfilment.
· Communicate special handling instructions, priority orders, and value-added services (VAS) requirements.
· Coordinate with transport teams on delivery scheduling, amendments, and exceptions.
3. Inventory & Documentation Control
· Support inventory-related enquiries such as stock availability, shortages, overages, and ageing reports.
· Verify and maintain accuracy of operational documents including DOs, packing lists, invoices, and PODs. · Assist in inventory reconciliations and discrepancy investigations in collaboration with Inventory Officers.
4. SLA & Performance Monitoring
· Track daily order fulfilment performance against agreed SLAs and KPIs.
· Prepare and distribute daily, weekly, and monthly customer reports (orders, inventory, exceptions).
5. Compliance & Quality Assurance
6. Continuous Improvement
WHAT ARE WE LOOKING FOR
- Diploma in Logistics, Supply Chain management / Business Administration
- At least 1-2 years of relevant working experience
- Good experience in using SAP or WMS Problem solving skills
- Excellent MS office knowledge, particularly Excel spreadsheet usage
- 12 hours shift work (8am - 8pm or 8pm - 8am)
Tentang Majikan
BRN/UEN: 198304000N
Kongsi ini dengan rakan anda
Beberapa kerja lain yang mungkin anda minati
Pegawai Khidmat Pelanggan Lapangan Terbang | Tiada Pengalaman Diperlukan | Latihan Disediakan
- Sepenuh masa
- Changi Airport MRT, Changi
Kemas kini terakhir pada 13 Okt 2026
S$ 2200 - 2500 sebulan
Penyelarasan Logistik / Pentadbir - Tiada Pengalaman (Gaji $3400 / Timur / 5 Hari / Bonus)
- Sepenuh masa, Kontrak
- Pelbagai lokasi
Kemas kini terakhir pada 12 Okt 2026
S$ 2500 - 3400 sebulan
Penyelarasan Logistik / Pentadbir - Tiada Pengalaman (Gaji $3400 / Timur / 5 Hari / Bonus)
- Sepenuh masa, Kontrak
- Pelbagai lokasi
Kemas kini terakhir pada 12 Okt 2026
S$ 2500 - 3400 sebulan
💬Pegawai Khidmat Pelanggan | Sehingga $8,000 | Industri F&B | Whatsapp 88345409
- Sepenuh masa
- Tiong Bahru MRT, Bukit Merah
Kemas kini terakhir pada 11 Okt 2026
S$ 5000 - 8000
🍁Penyelaras Logistik | Gaji sehingga $3K | Isnin hingga Jumaat Sahaja | Bekerja di MNC AS 🍁
- Sepenuh masa
- East Region, Singapore
S$ 2800 - 3000 sebulan
Logistics Officer / Shipping Admin - No Exp (UP $3400 Basic / East / 5 Days / Bonus)
- Sepenuh masa, Kontrak
- Pelbagai lokasi
Kemas kini terakhir pada 11 Okt 2026
S$ 2500 - 3400 sebulan
Customer Service Assistant
- Sepenuh masa
- West Region, Singapore
Kemas kini terakhir pada 11 Okt 2026
S$ 2300 - 2600 sebulan
Customer Service Officer
- Sepenuh masa
- Upper Thomson MRT, Bishan
Kemas kini terakhir pada 11 Okt 2026
S$ 1800 - 2200 sebulan
Customer Service Officer
- Sepenuh masa
- Changi, East Region
Kemas kini terakhir pada 11 Okt 2026
S$ 2100 - 2500 sebulan
Kembali 
