📞 ☎️Call Centre Customer Service - Ubi Road
-
Ubi MRT, Geylang
Ubi Road 4, Singapore, 408608
- Kontrak
- 5 Hari Seminggu
S$13 / sejam
Call Centre Agent (To Support Singapore Gov Project)
$13/hr
6 months contract or longer
Working Hours: 9AM-5PM Monday to Friday
Location: Ubi Road 4
As a Customer Care Officer, you will be the frontline ambassador of our organization, delivering timely, accurate, and empathetic support to both internal and external customers.
Key Responsibilities
- Serve as the first point of contact for Members of Public, handling enquiries professionally and confidently.
- Build strong understanding of customer needs, anticipate concerns, and deliver solutions with customer satisfaction as a priority.
- Provide clear explanations and take ownership of issues through effective follow-up and resolution.
- Accurately document all interactions in the designated case management system.
- Maintain high standards of communication, empathy, and professionalism in every interaction with Members of Public.
- Coordinate with internal Points of Contact (POCs) and external stakeholders to ensure timely case resolution and closure.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes stated in the Privacy Policy https://www.persolsingapore.com/policies. You acknowledge that we may use artificial intelligence and machine learning technologies to support our recruitment and placement services. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations. For consent withdrawal, please email us at [email protected].
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)
Tentang Majikan
BRN/UEN: 199002727Z
Kongsi ini dengan rakan anda
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