Helpdesk Officer (Banking, 5 Days, CBD Area)
-
Great World MRT, River Valley
- Sepenuh masa
- 5 Hari Seminggu
S$3324 - 3325 / sebulan
Key Responsibilities
- Customer Assistance:
- Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
- Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).
- Digital Adoption and Education:
- Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.
- Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions.
- Product and Service Knowledge:
- Maintain a comprehensive and up-to-date knowledge of the bank's latest products, services, and digital offerings.
- Actively learn about new features and updates to digital platforms to effectively communicate them to customers.
- Customer Relationship Management:
- Build and maintain strong, positive relationships with customers by providing exceptional service and support.
- Interested candidates may apply through the application system. Shortlisted candidates will be notified.
PERSOL Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R23111944 (Loh Hui Ru Clara)
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Tentang Majikan

BRN/UEN: 200007268E
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