Eksekutif Operasi & Pertumbuhan

Segera

Lokasi:
Toa Payoh MRT, Toa Payoh
1002 Toa Payoh Industrial Park, Singapore, 319074
Peta
Jenis Pekerjaan: Sepenuh masa
Waktu/Syif: 5 Hari Seminggu

S$2290 - 2450 / sebulan

Salary: S$2,290 – S$2,450 per month
Job Type: Full-Time
Working Days: Monday to Friday

About the Role

We are looking for a proactive and organised Operations & Growth Executive to support our daily cleaning operations, manage client communications and assist with business development.

The ideal candidate should be comfortable handling multiple responsibilities, coordinating with different parties and contributing to the company's growth.

Key Responsibilities

Operations Coordination

Coordinate daily cleaning schedules and manpower arrangements.
Liaise with cleaners and supervisors regarding attendance, replacements and job assignments.
Monitor service quality and follow up on client feedback and complaints.
Handle last-minute schedule changes and operational issues.
Maintain cleaning schedules, checklists and operational records.

Sales & Business Development

Respond to enquiries and follow up with potential clients.
Prepare quotations and follow up on prospective cleaning contracts.
Reach out to interior designers, renovation contractors, property agents and commercial clients.
Build and maintain relationships with existing and potential clients.
Identify opportunities to promote additional cleaning services.

Administrative Support

Prepare quotations, invoices, service agreements and other documents.
Handle emails, WhatsApp messages and client enquiries.
Follow up on outstanding payments and maintain accurate records.
Update customer databases, sales leads and operational reports.
Assist with other administrative duties as required.

Requirements

Minimum Diploma in any discipline.
Good communication, organisational and problem-solving skills.
Proficient in Microsoft Office and Google Workspace.
Able to multitask, work independently and manage priorities.
Responsible, proactive and willing to learn.
Prior experience in operations, administration, sales or customer service is an advantage.
Experience in the cleaning or fa