Ejen Meja Bantuan | Kerja Syif | Kontrak Boleh Diperbaharui Tahunan
The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received.
Job Responsibilities
- Answering incoming calls and making outbound calls to customers.
- Manage incoming emails.
- Provide Live-Chat support.
- Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
- Ensuring accurate and complete documentation of customer interactions and transactions in the system.
- Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.
Essential Qualifications
- Minimum Higher Nitec in IT-related fields
- Minimum 1 year of end-user support experience in a Technical Service Desk environment
- Knowledge of:
- Windows Operating Systems (OS)
- Active Directory (AD) account administration
- Microsoft Outlook
- Mobile device support
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R26159701 (Noor Eliza Chai Binti Ibrahim Essini Chai)
Tentang Majikan
BRN/UEN: 199002727Z
Kongsi ini dengan rakan anda
Beberapa kerja lain yang mungkin anda minati
🔧 Technician (Electrical / Mechanical) | $2,200–$3,500 | No Experience Required | DL
- Sepenuh masa, Kontrak
- Pelbagai lokasi
Kemas kini terakhir pada 25 Okt 2026
S$ 2200 - 3500 sebulan
Field Engineer (Fibre Broadband)
- Sepenuh masa, Kontrak
- Pelbagai lokasi
Kemas kini terakhir pada 25 Okt 2026
S$ 22 sejam
ENGINEERING RESEARCH ADMIN ASSISTANT ($2.8K/Mth, WFH, No exp OK, Good Growth)
- Sepenuh masa, Kontrak
- Pelbagai lokasi
S$ 2800 sebulan
Rakan Pusat Panggilan Pemantauan Penggera (Gaji $2800 + Bonus | Barat | Syif 12 Jam)
- Sepenuh masa
- Pelbagai lokasi
Kemas kini terakhir pada 25 Okt 2026
S$ 2500 - 2800 sebulan
🧪🔬 JURUTEKNIK MAKMAL QC 🔬🧪 | MNC AS 🌟 | 📍 BARAT | 🚀 PELUANG BAIK -SY
- Sepenuh masa, Kontrak
- West Region, Singapore
Kemas kini terakhir pada 25 Okt 2026
S$ 2000 - 2500 sebulan
Penolong Jurutera | Syif 12 Jam - Woodlands [DAPH]
- Sepenuh masa, Kontrak
- North Region, Singapore
S$ 2800 - 3100 sebulan
IT Helpdesk/Service Desk Engineer | Up to $2600** | Central**
- Sepenuh masa, Kontrak
- Central Region, Singapore
S$ 2300 - 2800 sebulan
IT/Desktop Support Engineer - Entry | OJT Provided** | Up to $2500 | Central**
- Sepenuh masa, Kontrak
- Central Region, Singapore
S$ 2300 - 2600 sebulan
Desktop Engineer | Yearly Renewable Contract
- Sepenuh masa, Kontrak
- East Region, Singapore
S$ 3000 sebulan
Kembali 
