Penyelaras Dobi Merangkap Pelari
-
City Hall MRT, Downtown Core
City Hall MRT Station (EW13/NS25), 150 North Bridge Road, Singapore, 179100
- Sepenuh masa
- 5 Hari Seminggu
S$2200 - 2300
Summary of Responsibilities:
- Print laundry log sheet from Knowcross system and monitor that Housekeeping Runner brings down all recorded room number parcel to laundry department
- Notify housekeeping for recorded parcels not brought down to ensure timely collection of laundry parcels from guest rooms
- Communicate with guest to highlight discrepancies and minor defects by leaving voicemail to seek verification
- Billing and proper keeping of daily bills
- Administer on hold parcel record, stain letter, rejected item, daily guest works assembly report, buddy parcel and others
- Ensure items found from garments or from the processing centre are returned to the rightful owner and re-directed to the Lost and Found Department for further follow up
- Prepare daily sales summary, function report, cashier report and casting of charges
- Conduct monthly inventory of laundry supplies to prepare for next orders
- Follow up on every written orders to ensure that all cleaning request forms (laundry or dry-cleaning lists) are received by the required time
- Verified goods delivered to the department and ensure that vendor placed goods at the assigned storage areas
- Maintain adequate stock of forms relevant to the Valet Operations
- Attend to guest complaints or clarifications in the absence of the superiors
- Maintain cleanliness of all office equipment in the general office and proper housekeeping of laundry supplies storage room
- Be familiar with the locations of guestrooms, storage place of guestroom amenities and guests’ items, processes and procedures for placement, laundry collection and delivery, and basic checking of guestroom amenities
Qualifications:
- Fluent in spoken and written English
- Minimum O level education or equivalent
- Good interpersonal and communication skills to deal with guests and colleagues
- Able to work in a team
- Service oriented, courteous and honest
- Good initiative
- Basic PC knowledge – familiar with computer applications like word processing and spreadsheet
Tentang Majikan
BRN/UEN: 198904859N
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