Air Export Operation (Admin) Senior Officer
-
Changi Airport MRT, Changi
Changi Cargo Agents Megaplex 1, 119 Airport Cargo Road, Singapore, 819454
- Full Time
- 5 Day Week
S$2500 - 3200 / month
Responsibilities:
- Coordinate with destination and customer for shipping instruction
- Booking of flights with procurement team.
- Arrange shipments collection with customers and Traffic Team
- Basic knowledge on cargo commodity as per IATA rules and regulation
- Track and monitor shipments status and inform customer accordingly
- Maintain good relationships with both internal and external stakeholders
- Handle all customers' enquiries timely and effectively
- Work closely with internal operations to meet customers requirements
- Ensure compliance with customers Standard Operating Procedures
- Ensure all data are updated correctly in system
- Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
- Monitors progress to achieve month end targets
- Work with billing team to close off jobs and issue invoice
- Take charge of suppliers invoice disputes
- Take lead in issue resolutions
- Implement improvements to enhance service capability within the team
- All other ad-hoc work instructions from Supervisor / Manager
Requirements:
- Minimum Diploma in Logistics / Supply Chain or equivalent
- At least 3 - 4 years of experience in Airfreight and familiar with export process
- Good understanding of Incoterms 2010
- Self-discipline, initiative, responsible and independent in a fast-paced environment
- A good team player with good interpersonal and communication skills
- Flexible / Adaptive to changes
- Meticulous to details
Working Location
Changi Airfreight Centre
119 Airport Cargo Road
Working Hours
Monday : 08:30 am to 06:00 pm
Tuesday – Friday : 08:30 am to 06:15 pm
About the Employer
BRN/UEN: 197900428R
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