Call Centre Officer - Hot Job!
-
Novena MRT, Novena
Novena MRT Station (NS20), 250 Thomson Road, Singapore, 307642
- Full Time, Contract
- 5 Day Week
S$15.9 / hour
Duration: 3 months (extendable)
Location: Novena
Working Hours: Monday to Friday 8.30am to 5.30pm
Responsibilities:
• Handle inbound calls and assist taxpayers with general tax-related enquiries
• Provide accurate information based on established policies and guidelines
• Guide callers on tax filing procedures and available online services
• Record call details and update information accurately in the system
• Escalate complex cases to the relevant team for further assistance
• Support other administrative duties when required
Requirements:
• Minimum GCE A-Level or Diploma qualification
• Good communication and interpersonal skills
• Patient, service-oriented and comfortable speaking with members of the public
• Able to handle enquiries professionally and confidently
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin
About the Employer
BRN/UEN: 200007268E
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