Full-Time Visitor Service Ticketing Crew @ Museum | Cityhall / Raffles Place 🏛
-
Bras Basah MRT, Museum
+ 2 others
- Part Time, Contract
- Shifts
S$2100 / month
💮 Full-Time! 💮
✨The Job:
- Front counter duties: admissions, event fees, membership, merchandise sales
- Warmly greet and assist visitors in person, on phone, and via email
- Perform simple guided tours on various gallery / highlights of the museum
- Promote exhibitions and tours
- Manage daily takings and replenish collateral
- Oversee cash and cheque collections by security agency
- Assist with wayfinding and guide on audio/mobile device usage
- Coordinate group visits and conduct inspections
- Manage merchandise sales
- Proactively collect visitor feedback and compile reports
- Handle administrative tasks: guided tour registrations, inquiries
- Manage email, phone inquiries, and group visit bookings
🕙 Location & Working Hours:
📍Dhoby Ghaut / Raffles Place / Bras Basah / Bugis: 9.30am to 7.30pm (Extended hours till 9pm on Fridays)
📆 Working Days: 5 days/ week (Including weekends & PH)
💰 Compensation: Gross up to $2100 | 1-Year Renewable Contract
💥 Requirements:
- Strong interpersonal skills, preferably bilingual
- Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
- Experience in handling various payment modes
- 2 years of front line/ customer service experience, preferably in hospitality
- Skilled in service delivery, problem resolution, and service recovery
- Good telephone etiquette and communication skills
- Flexible in customer interactions in a front-facing role
- Willingness to work on weekends and public holidays
To Apply or Enquire, please fill in the application form: https://forms.gle/wXYESytGHqz93wWz5
EA License No: 91C2918
EA Personnel No: R22105888
EA Personnel Name: Wong Zhi Cheng
*Please note that only shortlisted applicants will be notified
About the Employer
BRN/UEN: 198500164K
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