CUSTOMER SERVICE OFFICER | 5 DAYS WORK WEEK | FROM $2400
-
Clementi, West Region
+ 5 others
- Full Time
- 5 Day Week
S$2400 - 2600 / month
*Up to $2400/mth
*Full Time
*5 Days Work Week - Retail Hours
*Near MRT Station
Job Descriptions:
Customer Services at front desk
Attending to walk in customers, customers by appointment, fixing/rescheduling appointments and answering to queries made
SMS reminder to existing customers for appointments, Call or SMS reminder to new customers for consultation appointment.
Post of Sales System on issuing Invoices, Service Sheet and Customer Treatment book
Updating and deduction of used treatments in both customers’ physical record and Studio Manager System
Daily Closing Settlement
Responsible for submission of Outlet Reports
Outlet stock-take, administration
Coordination and execution of activities required to support Outlet performance, e.g flyer distribution, feedback from clients.
Assist BM in overall Outlet Operations on BM's off day / leaves
Oversee and maintain proper and neat filing system of Outlet common Drive and various admin functions
Create and execute Excellent Service Campaigns for outlet to maintain high customer satisfaction
Assist BM in Preparation of Month end Payroll (Non-Commission) related submissions
Other duties as assigned by the Branch Manager from time to time
Any other duties that may be assigned to the Employee from time to time
Job Requirements:
GCE N/O Level and/or NITEC trained
Relevant working experience in similar industries
Good interpersonal skill
Passion for customer service
Excellent with Microsoft Office
Bilingual and able to converse with Chinese speaking clients
Benefits:
* Incentive benefits
* Career advancement opportunity
* Training will be provided
* Medical & dental benefit
Roles are open for Clementi Mall only.
About the Employer
BRN/UEN: 200409818R
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