Air Export Customer Services Officer
-
Changi Airport MRT, Changi
9 Airline Road, Singapore, 819827
- Full Time
- 5.5 Day Week
S$2400 - 2700 / month
** Preferred Singaporean/PR ** & able to speak English & Mandarin
🔹 Key Responsibilities
- Handle customer & agent enquiries (email / WhatsApp)
- Provide shipment status updates (ETD / ETA / cargo status)
- Assist in airfreight booking and coordination
- Liaise with warehouse, drivers, and operations team
- Prepare and check shipping documents (MAWB / HAWB / invoice)
- Monitor shipment progress and follow up
- Perform data entry and basic administrative tasks
- Support billing and job costing checks
🔹 Requirements
- No experience required (training provided)
- Basic computer skills (Microsoft Office)
- Good communication skills
- Able to work in fast-paced environment
🔹 Preferred Traits
- Responsible and willing to learn
- Attention to detail
- Able to multitask
- Team player with positive attitude
🔹 Working Hours
- Mon–Fri: 9:00am – 6:00pm
- Sat: 9:00am – 1:00pm
About the Employer

BRN/UEN: 198703865Z
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