Assistant Outlet Manager
ROLES AND RESPONSIBILITIES
- To ensures compliance with the company’s policies and procedures
- Conduct regular store / outlets meeting to disseminate and collect information
- To ensures quality of products, services, outlet ambience consistently meets and/or the company standards.
- Plan and lead the Outlet’s profitability and the cost controlling measures.
- To ensure sufficient stock is in place for the day to day operation of the store.
- Plan weekly labour and scheduling, ensuring sufficient manpower in the store / outlets to secure a smooth operational flow.
- To ensure accurate and prompt submission of daily sales to Finance department.
- To reduce in product waste and minimize loss by monitoring closely on store/outlets performance.
- Responsible for the Sales and Profit performance of each store/ outlets under your supervision.
- Conduct monthly Sales analysis and implement immediate action plan for areas of improvements.
- To ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.
- Responsible for continuous training and staff development in terms of job knowledge and skills to improve in both service quality and outlet operations.
- To work closely with HR department on recruitment and staff on-boarding process.
- Develop and implement effectiveness of On-Job Training for all staff.
- Coach, Motivate, Train, Retain and Develop staff’s performance to achieve company’s objectives.
- Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.
- Serves as a quality controller for all signage, posters and decoration at the outlets to ensure that they are in-line with the company’s image
- Ensures and enforce that Food and Beverages are prepared consistent in accordance to company’s standards.
- To undertake any other duties and responsibilities that assigned by the management.
About the Employer

BRN/UEN: 201300870Z
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