OPERATIONS EXECUTIVE

Featured
  •  
    Aljunied MRT, Geylang

    Main Entrance, One, 1 Sims Lane, Singapore, 387355

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  •   Full Time
  •   5 Day Week

S$3000 - 3500 / month


Responsibilities:

  • Assist Assistant Vice President, Performance and Training in implementing measures to improve performance levels and meet company's and clients' KPI
  • Monitor calls to ensure that customer interactions are in compliance with business and clients' requirements
  • Establish work priorities, develop and review performance
  • Implement service strategies and improve job processes
  • Review collection activities
  • Assist in escalated feedbacks and operational issues
  • Team building and management
  • Any other ad hoc duties assigned

Requirements :

  • Candidate should possess at least a Degree / Diploma in any discipline or relevant experience
  • Good communication skills, both verbal and written
  • Meticulous and good interpersonal skills
  • Able to perform well under pressure and tight deadlines with minimum supervision
  • Minimum 2 to 3 years of relevant experience

About the Employer

PINNACLE CREDIT SERVICES PTE. LTD.
BRN/UEN: 200309758H
Normally responds in 2-3 days

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