Supervisor
-
City Hall MRT, Downtown Core
+ 2 others
- Full Time
- 5 Day Week
S$2800 - 3200 / month
✨ What's In It For You
Career Growth Opportunities
Clear progression pathways within the business for individuals who demonstrate strong performance and leadership potential.
Structured Development
Ongoing training, coaching, and development programs to help you build your retail and leadership capabilities.
Competitive Rewards
Attractive commission scheme and performance-driven incentives.
Comprehensive Benefits
Medical benefits and Group Insurance coverage for your wellbeing and peace of mind.
Staff Purchase Discounts
Exclusive employee discounts on our products.
Positive Working Environment
Be part of a supportive, energetic, and collaborative team culture.
🎯 What You'll Do
Customer Service
- Deliver exceptional customer service to ensure every customer enjoys a positive shopping experience.
- Handle customer enquiries, feedback, and complaints professionally, ensuring the best possible outcome.
- Lead by example and maintain high standards of customer engagement across the sales floor.
- Ensure team members maintain professional grooming and presentation standards in line with company guidelines.
- Develop a strong understanding of customer service measurement tools, including the Observation Checklist programme.
Sales & Commercial Performance
- Support the achievement and delivery of store sales targets and key performance indicators (KPIs).
- Monitor team performance and customer service levels to maximize sales opportunities.
- Drive the effective use of in-store technology, including kiosks and digital devices, to provide customers with access to the full product range.
Training & Development
- Support the onboarding, induction, and training of new team members.
- Assist in coaching and developing existing staff to improve performance and career progression.
- Ensure team members complete required training modules, assessments, and development programs.
- Foster a positive team culture focused on growth, accountability, and success.
About the Employer
BRN/UEN: 201807401R
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