6 Months Admin Assistant (Onboarding), Raffles Place (up to $3,000/month)
Responsibilities:
Onboarding and Agency Movement
- Manage the end-to-end onboarding process for new agents, including due diligence, reference checks, and successful integration.
- Maintain up-to-date knowledge and compliance with regulations, onboarding requirements, and Fit and Proper guidelines.
- Lead and facilitate onboarding sessions, ensuring timely progress and follow-up on applications in the pipeline.
- Ensure prompt follow-up and resolution for pending applications.
- Oversee timely creation of agency and agent codes and accurate filing of onboarding documentation.
- Consolidate and report agent statistics (e.g., demographics, adverse records).
- Monitor and track agents with adverse records or under observation.
- Provide timely support for processing agent movements within the organization.
- Prepare payment files related to onboarding and representative activities.
- Identify opportunities to streamline and enhance onboarding processes.
Others
- Update agents’ particulars and details accurately and promptly.
- Assist with MAS and GIA license registrations for agents.
- Support the annual Fit and Proper exercise.
- Manage agent code creation and maintenance for other business divisions.
- Generate reports and perform data analysis as required.
- Assist with FC migrations across entities when necessary.
- Conduct gap analysis and ensure SOPs are updated regularly.
- Provide weekend month-end support when the last day of the month falls on a weekend.
- Perform UAT and post-implementation checks for recruitment-related platforms.
- Participate in ad hoc projects and assignments as directed by the Manager.
Requirements:
- Diploma/Degree
- At least 2-5 years of operations related role
- Good knowledge of Microsoft Office (Excel and word)
- Good communication and interpersonal skills
- Good team player
- Independent
About the Employer
BRN/UEN: 201106386R
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