Customer Service Support

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    Ubi MRT, Geylang

    14 Arumugam Rd, 14 Arumugam Road, Singapore, 409959

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  •   Part Time, Contract
  •   5 Day Week

S$13 - 19.5 / hour


Responsibilities: Reporting directly to the supervisor, your responsibilities will include the following:

Attend inbound calls
Attend to email enquiries
Attend to call-back requests from customers
Ensure follow-up on escalated cases
Perform investigation for cases
Other ad-hoc duties as assigned by Team Leaders or Supervisors
Requirements:

Proficient in English
Basic MS office knowledge - Words & Excel
A team player with good interpersonal and communications skills
Self-motivated and able to work independently with minimal supervision
Job Type: Part-time


About the Employer

PACIFIC BOOKSTORES PTE. LTD.
BRN/UEN: 199905993R


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