Retail Store Supervisor

Featured

Location:
Islandwide
Islandwide, Singapore
Job Types: Full Time
Timing/Shifts: 5 Day Week

S$3000 - 4500 / month

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

We are looking for a motivated and customer-focused Retail Store Supervisor to support the daily operations of our retail store. This role plays a key part in ensuring smooth store operations, delivering excellent customer service, and supporting the store team in achieving sales and operational targets.

Responsibilities

Supervise day-to-day store operations to ensure smooth and efficient functioning.
Lead, coach, and motivate store staff to deliver high standards of customer service.
Support the Store Manager in achieving sales targets and key performance indicators.
Ensure excellent customer experience by handling customer enquiries, feedback, and escalations professionally.
Monitor store presentation, visual merchandising, and stock levels in accordance with company standards.
Assist with inventory management, stock replenishment, and stocktaking activities.
Enforce store policies, procedures, and operational guidelines.
Support staff scheduling, attendance tracking, and basic administrative duties.
Assist in training new team members and onboarding store staff.
Ensure compliance with health, safety, and security requirements.

Requirements

Diploma or equivalent qualification; retail or business-related fields are an advantage.
2–4 years of retail experience, with at least 1 year in a supervisory or team lead role preferably in the consumer electronics field.
Strong leadership and people management skills.
Customer-oriented mindset with good problem-solving abilities.
Ability to work in a fast-paced retail environment, including weekends and public holidays.
Good communication and interpersonal skills.
Basic understanding of retail operations, inventory control, and sales reporting.