Customer Relations Officer
-
Marina Bay MRT, Downtown Core
Parking Marina Square, 6 Raffles Boulevard, Marina Square, Singapore, 039594
- Full Time, Contract
- 5 Day Week
S$2300 - 2500 / month
Customer Relations Officer
Marina Sq
Salary: up to $2,500
Monday - Sunday (5 days per week)
working hours - 9,30am - 7pm/12.30- 10pm
Job scope:
- Guide shoppers through Mall Rewards app download and installation.
- Provide hands-on support for shoppers during campaign redemptions.
- Work closely with the customer service team and assist in the execution of the mall’s promotion and redemption programs and member redemptions.
- Handle shoppers’/ tenants’ feedback and enquiries and provide necessary assistance promptly and resolution of complaints in a tactful and professional manner
- Assist social media winners, verify eligibility, maintain records, and manage inventory with precision.
- Support on-ground campaigns and events, ensuring smooth operations.
- Any other ad-hoc duties assigned by Senior Executive, A&P
Job Requirement
- Minimum NITEC in Hospitality/Tourism or related discipline
- Good leadership and people management skills, and able to work independently
- Good command of the English Language, both written and spoken
- Proficient in computer skills (MS Word, Excel)
- Able to work on weekends/public holidays
EA Personnel Name: Tracy See
EA Personnel No: R1876495
EA License No: 01C4394
About the Employer
BRN/UEN: 200007268E
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