Customer Relations Officer
-
Marina Bay MRT, Downtown Core
Marina Square, 6 Raffles Boulevard, Singapore, 039594
- Full Time, Contract
- Shifts
S$2400 - 2500 / month
Duration: 6 months
Location: Marina Sq
Working Hours: Monday - Sunday (5 days per week) Working hours - 9.30am - 7pm/12.30- 10pm
Responsibilities:
- Guide shoppers through Mall Rewards app download and installation.
- Provide hands-on support for shoppers during campaign redemptions.
- Work closely with the customer service team and assist in the execution of the mall’s promotion and redemption programs and member redemptions.
- Handle shoppers’/ tenants’ feedback and enquiries and provide necessary assistance promptly and resolution of complaints in a tactful and professional manner
- Assist social media winners, verify eligibility, maintain records, and manage inventory with precision.
- Support on-ground campaigns and events, ensuring smooth operations.
- Any other ad-hoc duties assigned by Senior Executive, A&P
Requirements:
- Minimum NITEC in Hospitality/Tourism or related discipline
- Good leadership and people management skills, and able to work independently
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin
About the Employer
BRN/UEN: 200007268E
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