Call Centre Agent ($2.5K | 3 month)
- Contract
- 5 Day Week
S$14.4 / hour
Our client is a one of the largest app platforms operating in Singapore
This is a frontline customer service role, where you will be attending and servicing delivery/driver partners on the app platform.
Responsibilities:
- Prompt assistance to the needs of our driver/delivery partners.
- Facilitating transactions without error.
- Role will require physical issuance and topping up of stocks (Carton boxes of items such as bags/gears/t-shirts) from the warehouse (means need to carry things) and need to do inventory stock take
The Talent
- Customer service experience
- Proficiency Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)
- Familiarity with helpdesk ticketing systems
- IT/Computer Literacy
- Proficiency in using spreadsheets and documentation tools (Excel, Google Sheets, Docs)
- Familiarity with live chat, email support, and/or phone systems
Next Step
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic: Customer Service Agent
- Only shortlisted candidates will be contacted
Tan Yang En, Isaac
Direct Line: +65 6697 7884
EA License No: 91C2918
Personnel Registration Number: R24123927
About the Employer
BRN/UEN: 198500164K
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