Personal Concierge, Perennial Living
-
Entire Singapore
Singapore
- Full Time
S$2500 - 3500 / month
Responsibilities:
- Ensure services are delivered efficiently and in an orderly manner, meeting the service needs of residents and visitors
- Coordinate internal and external resources to provide daily living services and personalised care services
- Be responsible for resident assessment management and development of service plans, including medical support, activities, and dining arrangements
- Regularly organise resident communication sessions and community activities to promote interaction and integration among residents
- Coordinate external service providers to offer value-added services to residents
- Handle resident complaints, feedback, and suggestions; follow up, provide responses, and implement corrective actions
- Implement individualised case management plans based on residents’ personal care plans
- Improve departmental service quality and operational efficiency
- Carry out any other tasks assigned by supervisors
Requirements:
- Diploma in Hospitality Management, Healthcare Management or related fields. Additional certification in care giving or nursing will be an added advantage
- 2 years of relevant experience in customer service in serviced apartments, hotels or care institutions
- Neat and well-groomed with warm personality
- Patient and caring, and enjoy interacting with the elderly individuals
- Excellent communication and interpersonal skills
- Able to commit shift duties (including weekends and public holidays)
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