Front Desk Customer Service cum Admin Officer | West [Basic + Incentives]
-
Jurong West MRT, Jurong West
- Full Time, Contract
- 5 Day Week
S$2200 - 2600 / month
Working hours / Location:
- Monday to Friday – 8:15am to 6:30pm (1hr break)
- Location: Boon Lay / Queenstown / Clementi
- With Incentives + Bonus
- Social Service Sector!
- With Career Progression!
Job Responsibilities:
- Maintain a constant presence at the front counter to provide prompt assistance
- Greet and register walk-in customers using the case management system; manage the queue when necessary
- Respond to customer enquiries professionally and efficiently
- Manually track walk-in customer numbers in the event of queue system downtime
- Conduct daily operational checks of the service centre and ensure collaterals are replenished
- Handle telephone and inbound email enquiries in a timely and courteous manner
- Provide administrative support, including document filing, data entry, printing, and mailing of letters
- Assist with setting up videoconferencing and other communication equipment for scheduled appointments
- Provide logistical support for ad-hoc events when needed
- Engage with customers to teach/guide on digital apps and online services
- Perform prompt follow-ups and administrative duties
- Perform any ad hoc duties assigned by supervisor
Job Requirements:
- Min GCE ‘O’ Level with prior experience in customer service support is an advantage
- Proficient in Microsoft Office (Word, Excel, Outlook) and digital applications
- Able to work independently and as part of a team
If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494 | EA Personnel No: R1103939 | EA Personnel Name: Ng Hui Jun
About the Employer
BRN/UEN: 199002727Z
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