Customer Service Executive (Call Centre) - Temp
-
Tampines East MRT, Tampines
Tampines MRT Station (EW2/DT32) , 20 Tampines Central 1, Singapore, 529538
- Contract
- 5 Day Week
S$2760 / month
📍 Working Location: Tampines
💼 Position: Customer Service Executive (Call Centre)
📅 Contract Period: 21 September – 31 October 2026
🔄 Extension: Possible extension for 1–2 months
Job Responsibilities
- Handle customer enquiries primarily via phone in a fast-paced call centre environment
- Provide accurate and efficient solutions to customers
- Maintain a professional and positive customer experience, including handling difficult or high-pressure situations
- Update customer information and records using CRM/customer management systems
- Refer to knowledge bases and relevant resources to resolve enquiries
- Assist with User Acceptance Testing (UAT) when required
- Take on ad-hoc duties and adapt to changing work requirements
Requirements
- Good communication and interpersonal skills
- Strong active listening skills
- Able to remain calm and professional when handling challenging customers
- Customer-oriented with a positive attitude
- Comfortable working in a fast-paced call centre environment
Working Hours
Monday – Thursday: 8:30am – 6:00pm
Friday: 8:30am – 5:30pm
Pre-Training
4 days of compulsory paid pre-training
📅 21 – 24 September 2026 (At Central)
Other Information
- Interview is required
- Immediate availability / short notice candidates are encouraged to apply
- Suitable candidates will be contacted for an interview
EA Personnel Name: Joyce Ng
EA Personnel No: R2095235
EA License No: 12C6253
About the Employer
BRN/UEN: 201228584R
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