Guest Service Assistant/ Team Lead @ Museum | Up to $3000 | Work Life Balance / No Shift Work
-
Bugis MRT, Downtown Core
+ 4 others
- Full Time, Contract
- 5 Day Week
S$2600 - 3000 / month
✨Job scope:
- Manage daily operations across two museum sites and ensure smooth visitor experience.
- Resolve operational or technical issues and escalate when needed.
- Lead and support a team of 10 associates, including training, coaching, and handling performance matters.
- Plan monthly deployment schedules and arrange manpower replacements when required.
- Handle visitor enquiries, feedback, and email correspondence professionally.
- Guide associates in conducting tours and visitor programmes.
- Work with internal teams, vendors, and partners to support operations.
- Prepare and submit monthly revenue reports.
💥 Requirements:
- Strong interpersonal skills
- Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
- Experience in handling various payment modes
- 2 years of front line/ customer service experience, preferably in hospitality
- Skilled in service delivery, problem resolution, and service recovery
- Good telephone etiquette and communication skills
- Flexible in customer interactions in a front-facing role
- Willingness to work on weekends and public holidays
💮 Full-Time! 💮
🕙Working Hours: Based on museum operating hours
9am to 6pm / 9.30am - 7.30pm (Extended hours every Friday till 9pm)
📆 Working Days: 5 days/ week (Including weekends & PH)
📍 Various Museums available: Bugis, Cityhall, Dhoby Ghaut MRT
💰 Compensation: Gross up to $3000
*Salary will commensurate with experience*
To Apply or Enquire, please fill in the application form: https://forms.gle/wXYESytGHqz93wWz5
and
WhatsApp your resume with code 'FJNHBATL' to wa.me/6589070479 (Ziqing)
EA License No: 91C2918
EA Personnel No: R22105888
EA Personnel Name: Wong Zhi Cheng
*Please note that only shortlisted applicants will be notified
About the Employer
BRN/UEN: 198500164K
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