Clinic Assistant
-
Entire Singapore
Singapore
- Full Time
S$2400 - 3000 / month
Job Responsibilities:
· Greet and welcome patients, manage patient flow, and schedule appointments
· Prepare examination rooms and ensure they are clean and well-stocked with necessary supplies
· Attend to inbound calls and assist with patient enquiries
· Assist healthcare professionals during patient examinations and procedures
· Submit insurance claims and issue tax invoices
· Maintain accurate patient records and handle confidential medical documentation
· Deliver exceptional customer service by addressing patient inquiries and concerns
· Provide concierge assistance for patients to and from MRT stations or drop-off points, when required
· Perform general administrative duties to support the efficient day-to-day operations of the clinic
Requirement:
· Minimum GCE “N” or “O” Level qualification
· Fluent in English; ability to speak Mandarin is an advantage (to liaise with Mandarin-speaking patients)
· Prior experience in a customer service role is an advantage
· Strong communication and interpersonal skills
· Customer service-oriented with a willingness to learn
· Candidates with no experience are welcome to apply
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