Administrative Ops Position [Car Windscreen Workshop]

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  •  
    Kaki Bukit MRT, Bedok

    + 2 others

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  •   Full Time
  •   5.5 Day Week

S$2400 - 2600 / month


Responsibilities:

  • Respond to customer inquiries and requests via phone, whatapps, etc.
  • Collaborate with relevant suppliers and teammates to prepare and resolve customer inquiries.
  • Assist customers in completing required forms and documentations.
  • Follow established protocols and guidelines to ensure consistent service quality.
  • Maintain detailed and accurate records of customer interactions and transactions
  •  Consolidation of completed cases and submit full set of documents online to different stakeholders
  •  Assist colleagues when needed to ensure a cohesive and efficient customer service experience.
  •  Adhere to data privacy and security guidelines when handling customer information.

Requirements:

  • Minimum GCE 'O' level
  • Possess good communication skills and positive attitude
  • Ability to handle pressure and tight deadlines
  • Computer literate
  • Customer Oriented
  • Good time-management
  • Able to work as a Team

About the Employer

AUTO GLASS VENTURE PTE. LTD.
BRN/UEN: 201719029W
View employer profile

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