Guest Experience Executive (luxury hotel)
-
Great World MRT, River Valley
Orchard Boulevard MRT Station (TE13), 20 Orchard Boulevard, Singapore, 248654
- Full Time
- 5 Day Week
S$3400 - 3600 / month
✨ Love creating memorable guest experiences?
We are looking for a Guest Experience Executive to join a luxury hotel team in Singapore.
If you’re warm, polished, proactive, and passionate about making guests feel genuinely valued, this could be the opportunity for you!
🌟 What You’ll Do
- Be the key point of contact for VIP, repeat, and long-stay guests.
- Welcome and engage guests, creating memorable first impressions.
- Anticipate guest needs and deliver personalised service throughout their stay.
- Build strong relationships and remember guest preferences to enhance future visits.
- Handle guest requests, feedback, and complaints with professionalism and empathy.
- Coordinate closely with Front Office, Housekeeping, F&B, and other departments to ensure a seamless guest experience.
- Support guest recognition, loyalty initiatives, and special arrangements.
- Maintain a warm, polished, and welcoming lobby experience.
💫 What We’re Looking For
- Previous experience in Guest Relations, Front Office, Concierge, Executive Lounge, or luxury hospitality.
- Excellent communication and interpersonal skills.
- Warm, confident, and naturally engaging personality.
- Strong attention to detail and a genuine service mindset.
- Proactive, calm, and solution-oriented under pressure.
- Comfortable interacting with VIPs and international guests.
- A team player who enjoys going the extra mile.
❤️ Why Join?
- Work in a luxury hospitality environment.
- Gain exposure to VIP and international guests.
- Develop your career in guest experience and luxury service.
- Be part of a team where your service and personality make a real difference.
If you love hospitality and enjoy creating experiences guests remember, we’d love to hear from you!
👉 Apply now and take the next step in your hospitality career.
To apply, kindly click APPLY NOW to submit your latest CV in Microsoft Words.
We regret that only shortlisted candidates will be notified.
SATT
EA Registration No.: R1219605
EA License No.: 25C2695
About the Employer
BRN/UEN: 202503459R
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