Customer Service Rep (2.5K| East)
- Contract
- 5 Day Week
S$14.5 / hour
Our client is among the most widely used apps in Singapore. They provide services such as ride services, restaurant delivery, and other logistics services.
The Job
- Provide excellent customer service by assisting app platform drivers with their onboarding process
- Collect and verify customer documents per KYC/AML and company policies; ensure data accuracy.
- Process sign-ups in CRM/onboarding systems
- Explain product features, eligibility, fees, and terms clearly; support basic app installation and usage.
- Manage queues and appointment slots to maintain target wait times.
- Act as the primary point of contact for drivers, sharing information about benefits, and upcoming events. This requires a strong understanding of the company's products and services.
- Working hours: Mon-Fri, 10am - 7pm
The Talent
- Prior customer service experience would be an advantage
- High attention to detail; able to follow SOPs in a fast-paced environment.
- Customer service, active listening, and clear verbal communication.
- Accuracy in data entry and document review.
- IT/Computer literacy
Next Step
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic:
- Only shortlisted candidates will be contacted
Tan Yang En, Isaac
Direct Line: +65 6697 7884
EA License No: 91C2918
Personnel Registration Number: R24123927
About the Employer
ADECCO PERSONNEL PTE LTD
BRN/UEN: 198500164K
BRN/UEN: 198500164K
Share this to your friends
A few more jobs you might be interested in
Resource Support Officer (V-Swift)
- Contract
- Clementi MRT, Clementi
Last updated on 20 Sep 2026
S$ 2400 - 2500 per month
Senior Leasing Executive (2 Year Contract)
- Contract
- Geylang Bahru MRT, Kallang
Last updated on 20 Sep 2026
Back 
