Food & Beverage Guest Services Officer

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  •  
    City Hall MRT, Downtown Core

    City Hall MRT Station (EW13/NS25), 150 North Bridge Road, Singapore, 179100

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  •   Full Time
  •   5 Day Week

S$2320 - 2400 / month


Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

  • Check the table setting, cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal period
  • Greet and farewell guests in a friendly, courteous manner
  • Offer menu options, offer menu advice and take orders
  • Serve food in efficient manner
  • Operate and use POS
  • Look for ways to upsell and add value
  • Act professionally when dealing with guest complaints or problems, and keep manager or immediate superior informed on all matters
  • Accuracy in order taking, timeliness in pickup and delivery of menu items
  • Cleanliness and work safety in food preparation and service areas
  • Perform or assist in the Hosting and Bartender duties whenever is required
  • Perform opening shift and closing shift duties as assigned

Qualifications:

  • No F&B service experience is required
  • Minimum GCE ‘O’ level education
  • Read, write, speak English fluently

About the Employer

Fairmont Singapore and Swissôtel The Stamford
BRN/UEN: 198904859N
Normally responds in 6-7 days

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