值班主管

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  •  
    Downtown Core, Central Region

    Suntec City Tower 3 & 4, 8 Temasek Boulevard, Singapore, 038988

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  •   Full Time
  •   5.5 Day Week

S$3000 - 3499 / month


一、主要职责:
1.具有所负责门店管理层的责任感和敬业度，带领门店运营团队始终坚持专注做好每一杯优质咖啡，用真诚、温暖、阳光率真的舒心服务打动客人；
2.协助店长完成周/月度门店排班，保证工时，人效与门店营业高峰的配比，严格遵循营运标准以及本班次业务目标，包括但不限于提升销售额、市场活动/新品推介、咖啡出品效率及稳定性、门店整洁、陈列排布、设备报修、产品及会员推荐、收银和客户服务等；
3.完成店长授予的带班工作任务并协同店长完成关键营运目标，包括但不限于人力部署、费用控制、订货存控、食品安全及突发事件处理等；
4.协助店长及培训部，培训本店新人咖啡师和见习咖啡师，提高门店伙伴的咖啡操作技能、知识和门店运营能力，令每个伙伴都能在指定的时间段内得到可量化的成长；
5.监督、校准门店咖啡/饮品出品质量，效率及稳定性，确保每一杯饮品都符合品牌标准，并保持食品安全的合规性；
6.在店长休息及非在岗时间内，承担起门店管理者的职责。
二、技能要求:
1.有新加坡本地餐饮/咖啡行业的值班或带店工作经验，熟悉新加坡本地用工、税务、食安基础规范；
2.熟悉双语沟通，适配新加坡多元服务场景；
3.参与过品牌新店开荒、首店筹备开业工作，具备新店落地实战经验优先；
4.基础的门店管理经验和能力–人力部署，排班管理、订货存控、费用控制，员工培训；
5.优秀的客户服务意识，抗压能力，热情、认真，有主动服务意识并乐于分享；
6.大专及以上学历，两年以上咖啡/餐饮服务/零售/连锁服务行业店长或带班工作经验；
7.能够熟练运用Office软件，完成门店相关报表呈现。

About the Employer

IDEAL-CAREERBRIDGE PTE. LTD.
BRN/UEN: 202228663Z
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