Customer Service Support
-
Marina Bay MRT, Downtown Core
Esplanade Mall, 8 Raffles Avenue, Singapore, 039802
- Full Time
- 5.5 Day Week
S$2600 / month
Supports the LS in queue management and other administrative matters for the smooth conduct of ceremonies.
Supports the couples at ROM/M for their solemnisations ensuring excellent customer experience. E.g. registration upon arrival of couples and guests, assisting with last-minute changes to witnesses as well as the reprinting of ceremonial certificates using the self-help kiosks
Directs guests who have finished their solemnisations away from the waiting area to allow incoming visitors and smooth operations.
Monitors the use of self-help kiosks and provides basic technical support.
Handles simple and straightforward enquiries, which comprise checks on supporting documents provided against the application/request details and other information submitted for accuracy and completeness, and redirect complex ones to other channels. Such simple enquiries generally do not involve legal interpretation, discretionary approval, or case assessment. For the avoidance of doubt, ROM/M shall provide a guide on plausible simple and straightforward enquiries to the Tenderer after the award of the Contract.
Supports counter staff in the in-person verification of document and declaration process by assessing the eligibility of the couple's language proficiency according to guidelines given by the ROM/M prior to the in-person session.
Undertakes any other relevant administrative tasks, such as daily setting up and closing of self-help kiosks and solemnisation rooms, simple statistical/situational reporting, etc.
About the Employer
BRN/UEN: 201805323R
Share this to your friends
A few more jobs you might be interested in
Customer Service Officer (Call Centre) | Bishan | Up to $2700/mth
- Full Time
- Upper Thomson MRT, Bishan
Last updated on 25 Sep 2026
S$ 2700 - 2800 per month
🧑💼AIRPORT CUSTOMER SERVICE OFFICER (4 DAYS | 12 HOURS SHIFT)
- Full Time
- Changi Airport MRT, Changi
Last updated on 25 Sep 2026
S$ 1600 - 2100 per month
Customer Service Exec (Service Office/Bugis/5-day)
- Full Time
- Bugis MRT, Downtown Core
Last updated on 25 Sep 2026
S$ 2700 - 3000 per month
BRANCH ASSOCIATE (FULL TIME) | BASIC SALARY UP TO 2900 + MONTHLY PERFORMANCE BONUS (ISLAND WIDE)
- Full Time
- Various Location
Last updated on 22 Sep 2026
S$ 2500 - 2900 per month
Customer Service Executive $2,700 - $2,800
- Full Time
- Bishan MRT, Bishan
Last updated on 22 Sep 2026
S$ 2700
Senior Customer Service Executive (Hybrid Operations)
- Full Time
- Serangoon North MRT, Hougang
Last updated on 20 Sep 2026
S$ 2800 - 3500 per month
Customer Service Executive (Hybrid Operations)
- Full Time
- Serangoon North MRT, Hougang
Last updated on 20 Sep 2026
S$ 2200 - 2800 per month
Customer Service & Administrative Executive
- Full Time
- Somerset MRT, Orchard
Last updated on 20 Sep 2026
S$ 2200 - 3000 per month
Customer Service Executive
- Full Time
- Various Location
Last updated on 20 Sep 2026
S$ 3500 - 4500 per month
Customer Service Officers (Supervisor)
- Full Time
- Various Location
Last updated on 13 Sep 2026
S$ 2535 - 2680 per month
Back 
