Customer Service Assistant
Job description
- Attractive Yearly Bonus
- 5 Days work week: 8.30am - 5.30pm
- Medical and Dental benefits
A leading 3PL warehousing and freight forwarding MNC Company has vacancy for:
CUSTOMER SERVICE ASSISTANT
Job Description and Responsibilities
- Ability to handle inquiries, resolve issues, provide service information to customers
- Generate and process customer job instructions are in order and ensure that the job is carried out timely
- Coordinate with warehouse operation team
- Generate weekly and monthly inventory, Stock & Billing reports
- Interface with customers to answer queries
- Proper verification, recording and documentation of all completed jobs
- Any other duties as assigned
Job Requirements
- Diploma and above
- Preferably with at least 1 year of working experience in administrative and customer service.
- PC literate and good English proficiency
*Salary will be offered based on experience and education.
About the Employer
BRN/UEN: 197902365M
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