Service Delivery Executive
-
Ubi MRT, Geylang
- Full Time
S$3200 - 3800 / month
Job Summary
This position reports to the Director of BIXEPS @ Macpherson Centre and collaborates with client management, service delivery, and facility teams to support operational excellence and service quality.
Responsibilities
- Collaborate with BIXEPS Centre client management to align service delivery with client needs and expectations.
- Coordinate with service delivery teams to ensure consistent, high-quality health-tech services.
- Oversee and interface with facility teams to maintain operational standards and support continuous improvement initiatives.
- Support the Director of BIXEPS Centre in driving service excellence and client safety.
- Contribute to quality assurance processes and professional growth initiatives within the health-tech workforce.
Requirements
- Minimum 'O' Level / Nitec or Diploma in a relevant field (Healthcare, Business Admin, or related).
- Minimum 2 years of working experience, preferably in healthcare or service industry.
- Good interpersonal and communication skills.
- Detail-oriented and organized approach to managing enquiries and client information
- Computer literate, ability to use Google Workspace, Microsoft 365 Ecosystem, in-house CRM and manage patient registration.
- Must be able to commit to shift work including working weekends.
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