Airport Airline Customer Service Agent (NO EXP REQUIRED!!)
-
Changi Airport MRT, Changi
Terminal 1 Departure - Changi Airport, 80 Airport Boulevard, Singapore, 819642
- Contract
- 5.5 Day Week
S$1800 - 2200 / month
CUSTOMER SERVICE CHECK-IN AGENT (CHANGI AIRPORT) – 1 Year Contract
- MUST COMMIT TO 1 MONTH OF TRAINING (Tentatively starting from 3rd week of Oct)
- Must be able to attend a face-to-face interview on 7 Oct, 3pm.
Job Description:
1. Handling Counter Check In duties.
- Check and ensure that flight tickets and travel documents are valid for flight
- Weigh and tag passengers’ luggage.
- Processing and issuing of boarding pass.
- Assisting passengers at self-Check In kiosks and auto bag drop kiosks.
2. Departure/Arrival gate duties
- Ensure boarding pass information is accurate and passenger’s name on passport tally with boarding pass for departure flight
- Crowd control
- Assisting passengers with special needs
- Direct disembarking passengers to respective areas such as immigration and baggage collection belts
- Meet & Greet
- Coordinate with crew and other departments to ensure timely gate activities to meet on time departure of flight.
3. Other miscellaneous duties when assigned
Shift Schedule: 44hrs a week (5/6 ALTERNATE workday week Monday – Sunday)
Shift timings will range from 1000 - 2230. Fixed 9 hours shift (8 working hours, 1 hour break). Example:
- 1000 - 1900
- 1200 - 2100
Requirements:
- Presentable and well groomed (NO VISIBLE TATTOOS, only black/dark hair)
- Able to stand long hours
- Positive attitude with excellent customer service skills
- Good communication skills and command of English
- Possess basic computer skills
About the Employer
BRN/UEN: 202040338K
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