Call Centre Agent (Tampines) Company Transport Provided!
Job Description:
- Act as the first point of contact for the customers
- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
- Provide satisfactory explanation to customer and take remedial action where necessary
- Provide pro-active feedback to the customer to ensure that the committed ETA is respected
- Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
Job Requirements:
- Min 2 years of Customer service experience
- O level/higher NITEC
- Comfortable in taking calls in English and 1 other language
Working Hours:
- 5 day work week, rotating shift including weekends and public holidays
- Rotating shift timings:
- 08.00AM to 05.30PM
- 08.30AM to 06.00PM
- 02.30PM to 12.00AM
- 11.30PM to 09.00AM (Less than 10 Times a year)
(Shuttle bus services provided)
About the Employer
BRN/UEN: 199805868N
Share this to your friends
A few more jobs you might be interested in
Call Centre Agent 📢 Govt Project | Mon-Fri | ASAP - 6mths | $13/hr @ Central
- Full Time, Contract
- Central Region, Singapore
S$ 13 per hour
6 Months to 1 year call centre officers - URGENT!!
- Contract
- Ubi MRT, Geylang
Last updated on 29 Sep 2026
S$ 2600 - 2800 per month
[Gov] 💰$3100 | 🔊Outbound Call Centre | Office Hours | No Experience Welcome
- Contract
- Various Location
Last updated on 29 Sep 2026
S$ 3000 - 3100 per month
✨ Call Centre Agents | 2 months completion bonus!💸🔥
- Contract
- Various Location
Last updated on 29 Sep 2026
S$ 2600 - 3000 per month
Call Centre Representative @ Central ($2900, Stable Progression, 5 Days Shift, No Exp OK)
- Full Time, Contract
- Various Location
S$ 2900 - 3300 per month
CALL CENTRE AGENT / CUSTOMER SERVICE (EAST / UP TO $2.6K / 5 DAYS / WEEKENDS / GOV PROJECT) RHL
- Full Time, Contract
- East Region, Singapore
S$ 2600 per month
Call Centre Agent - Banking - Attractive shift allowances (pm shift only)-
- Full Time, Contract
- Various Location
Last updated on 27 Sep 2026
S$ 2800 - 3800 per month
Call Centre Agent in Bank - pm shift only - great shift allowances-
- Full Time, Contract
- Various Location
Last updated on 27 Sep 2026
S$ 2800 - 3800 per month
💰✨$2,600/Mth☎️✉️Contact Centre Agent (Gov) 📅1st Oct - 6 Months⏰ Mon - Fri 📍🗺️Ubi
- Contract
- Ubi MRT, Geylang
Last updated on 27 Sep 2026
S$ 2600 per month
Back 
