Corporate Call Centre Officer (Office hours / Banking)
Corporate Call Centre
Working hours: Mon-Fri, 9-6pm
Location: Changi
Salary: $2700 - $4000
Duration: 6 months (renewable/convertible)
Key Accountabilities & Responsibilities:
1.Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.
2.Perform proper follow up to ensure resolution.
3.Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.
4. Provide support on Web & Mobile and educate/guide customers on product and system navigation.
5.Provide support on forms enquiries/clarifications/rejections.
6.Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.
7.Any other tasks/duties that may be assigned.
8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches
Interested candidates may apply through the application system. Shortlisted candidates will be notified.
PERSOL Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R23111944 (Loh Hui Ru Clara)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available at https://www.persolsingapore.co.... If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.
About the Employer
BRN/UEN: 200007268E
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