Customer Service Officer Temporary 3 months convertible to Perm
-
Ubi MRT, Geylang
21 Ubi Road 1, Singapore, 408724
- Full Time, Contract
- 5.5 Day Week
S$11.5 / hour
To support our growth plans, we seek to recruit a collaborative, dynamic and results-driven individual to join us as Customer Service Officer (Temporary 3 months and convertible to perm)
Responsibilities:
- Handles of incoming enquiries via email or phone with excellent customer service level.
- Ensure all orders via email, fax and online are processed accurately and efficiently according to customer's requirements.
- Provide prompt updates on delivery status to necessary stakeholders and customers.
- Process sales orders, delivery orders and reward system redemptions.
- Ensure that all delivery orders are processed and forwarded to necessary stakeholders for fulfilment efficiently.
- Ad-hoc administrative duties
Requirements:
- Min. O level education/Professional Certificate/NITEC
- Preferably 1 year related experience
- Follow up all enquiries and sales order accurately and efficiently.
- High customer satisfaction level
- Good command of written English.
- Able to handle multi-tasking and work under pressure.
- Good team player with competence communication and interpersonal skills
- Computer Literate
Interested candidates may call EY @ 6410 3109 during office hours (9am to 6pm except 11.30am and 1.30pm) for more details or write-in with detailed resume stating qualifications, working experience, last drawn salary and availability.
About the Employer
BRN/UEN: 198303940Z
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