Customer Service Executive ✨(FMCG) | North📍 | CHS
Job Description :
📍 Location: Senoko
💰 Salary: Up to $3,000
🕒 Working Hours :
• Monday to Friday: 8.30am - 5.45pm
• Alternate Saturday: 8.30am - 12.30pm
• 5.5-Day Work Week
Job Responsibilities :
🔹 Handle customer enquiries via phone, email, and WhatsApp in a professional and timely manner
🔹 Process customer orders accurately and ensure timely order fulfilment
🔹 Coordinate closely with Sales, Logistics, Warehouse, and Finance teams to support daily operations
🔹 Monitor and track order status to ensure smooth delivery and customer satisfaction
🔹 Resolve customer issues effectively and provide appropriate follow-up
🔹 Maintain accurate records of customer interactions and transactions
🔹 Support process improvement initiatives to enhance customer service standards
🔹 Perform administrative and operational duties as assigned
Requirements :
✔ Experience with ERP or Order Management Systems will be an advantage
Applicants who possess the relevant experience or interest are most welcome to apply.
For a quick response, you may call or WhatsApp to 6990 0454 in the following format.
Position applied:
Name:
Residential area:
Alternatively, you may send your application and resume in MS Words format to [email protected]
**We regret to inform that only shortlisted candidates would be notified.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf
Sim Hui Shi (Carra)
Reg No: R22110425
MCI Consulting Pte Ltd
EA Licence: 13C6730
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