IT System Engineer / $3,000 / 5 days a week
Responsibilities
- Provide Tier 1 IT support to end users.
- Troubleshoot desktop, laptop, printer, hardware and software issues.
- Handle ticket-based support requests.
- Perform PC installation, setup, replacement and relocation.
- Support basic network connectivity and domain-related issues.
- Install software, drivers and computer peripherals.
- Perform basic hardware upgrades such as RAM or hard disk replacement.
- Maintain IT asset and support records.
- Escalate complex issues to the relevant support team.
Requirements
- Diploma / Nitec / Higher Nitec in IT, Computer Engineering or related field.
- 1–3 years of IT support / desktop support experience preferred.
- Fresh graduates may be considered.
- Basic knowledge of Windows, PC hardware, printers and networking.
- Familiar with troubleshooting hardware and software issues.
- Good communication and problem-solving skills.
- Able to work independently and provide onsite support.
About the Employer

BRN/UEN: 202207601H
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