Admin & CS Assistant
-
Woodlands MRT, Woodlands
11 Woodlands Close, Singapore, 737853
- Full Time, Contract
- 5.5 Day Week
S$2000 - 2500 / month
We are looking for a responsible, organised and detail-oriented Admin & Customer Service Assistant to support our daily administrative and customer service operations.
Key Responsibilities:
• Maintain and update photoshoot schedules, bookings and job details.
• Contact customers 2 weeks before photoshoots to confirm bookings and arrangements.
• Follow up with customers for required documents, information and confirmations.
• Attend to incoming phone calls and customer enquiries.
• Respond to customer enquiries via email, phone and other communication channels.
• Assist customers with bookings, orders, delivery and photography-related enquiries.
• Coordinate with photographers and internal team members regarding upcoming jobs.
• Generate quotations, invoices, delivery orders and other relevant documents.
• Maintain accurate records of invoices, delivery orders and photography jobs.
• Process and track incoming and outgoing parcels via Ninja Van, SingPost and other delivery services.
• Maintain proper records of parcel collections and deliveries.
• Organise, scan and save photography recording sheets and documents into the company’s internal drive.
• Perform data entry and maintain accurate digital and physical records.
• Assist with filing, printing, scanning and general office administration.
• Follow up on outstanding customer requests, documents, payments and deliveries when required.
• Provide general administrative and operational support to the team.
• Perform other ad-hoc duties as required.
Requirements:
• Previous experience in administration or customer service is preferred.
• Good written and verbal communication skills.
• Comfortable handling email and phone enquiries.
• Organised, meticulous and able to manage multiple tasks.
• Basic knowledge of Microsoft Office, Google Workspace and spreadsheets.
• Responsible, reliable and able to work independently.
- 5.5-day work week with alternate Saturdays off.
About the Employer
BRN/UEN: 200103928N
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