Store Manager
-
Orchard Boulevard MRT, Orchard
ION Orchard, 2 Orchard Turn, Singapore, 238801
- Full Time
- 5 Day Week
S$5500 - 6000 / month
1. Job Purpose
The Brand Manager, Singapore is responsible for leading the launch of LUAH’s retail operations and community presence in Singapore. This role will work hand-in-hand with LUAH’s Singapore Retail Operations team. This role will manage day-to-day retail operations, sales performance, visual merchandising standards, and brand representation in-market. The role will drive commercial results for LUAH’s first store at ION Orchard and any future locations, while ensuring that LUAH’s brand image, customer experience, and operational standards are consistently delivered at a premium level.
2. Reporting Line
This role reports to Retail Leadership / LUAH Founder. The role works closely with LUAH’s marketing team, events team, visual merchandising team, frontline staff, and other retail support functions to drive sales, improve store execution, and maintain brand standards.
3. Key Accountabilities
Brand Management & Market Representation
Act as LUAH’s brand guardian in Singapore, ensuring all customer touchpoints reflect the brand’s positioning and values.
Collaborate with HQ Marketing on local events, Club LUAH members activities, influencer engagements, and KOL store visits.
Support brand campaigns, product launches, and seasonal activations in-store.
Retail Operations & Store Management
Lead the build-out of the LUAH Retail Team at the brand’s Ion Orchard flagship store.
Oversee day-to-day operations of the ION Orchard flagship store and future Singapore locations.
Ensure smooth store opening, daily trading, closing procedures, and cash management.
Work with LUAH’s Singapore retail operations team to manage rostering and manpower planning in line with sales patterns.
Sales Performance & Commercial Growth
Own monthly sales targets for Singapore retail locations.
Monitor and improve key retail KPIs (e.g., conversion rate, UPT, ATV, sales per hour).
About the Employer
BRN/UEN: 202607635E
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