Operations Associate
-
Upper Thomson MRT, Bishan
Lumens, 22 Sin Ming Lane, #01-74/75, Midview City, Singapore, 573969
- Full Time
- Shifts
S$2300 - 3000 / month
- Source, recruit and onboard private hire vehicle drivers, including compliance checks, system registration and operational briefings.
- Maintain a pipeline of active and standby drivers to support ongoing and upcoming projects.
- Manage driver rosters, attendance, performance, replacements and operational support.
- Receive and process passenger bookings, assign drivers and coordinate trip schedules.
- Monitor trips from dispatch to completion, handling booking changes, cancellations and service disruptions.
- Communicate trip details, service requirements and operational updates to drivers.
- Act as the primary point of contact for passengers, corporate clients and vehicle hirers, responding to enquiries professionally and promptly.
- Provide timely updates and manage customer expectations during operational disruptions.
- Monitor live operations, vehicle movements and service performance through approved systems and dashboards.
- Respond to operational calls, messages, incidents and system alerts, coordinating with internal stakeholders to resolve issues efficiently.
- Investigate and manage operational incidents, including breakdowns, accidents, complaints and no-shows, while ensuring proper documentation and escalation.
- Support service recovery efforts and prepare incident reports where required.
- Represent the company during on-site deployments, coordinating drivers, passengers and client stakeholders to ensure smooth operations.
- Brief drivers on site-specific requirements, security protocols and operating procedures.
- Support project launches, operational deployments and service ramp-ups.
- Maintain accurate operational records, prepare shift handovers and ensure continuity of operations across shifts.
About the Employer
BRN/UEN: 201426961K
Share this to your friends
A few more jobs you might be interested in
Warehouse Assistant / Forklift Driver (UP $3400 Gross + OT / West / 5 Days / Co Trpt / Bonuses!!!)
- Full Time
- Various Location
Last updated on 04 Nov 2026
S$ 2500 - 3400 per month
Up to $2.5K | 3-4 working days| Logistics Assistant | Woodlands / Pioneer | Day & Night Shift
- Full Time
- Various Location
Last updated on 04 Nov 2026
S$ 2200 - 2500 per month
Operations Supervisors, Airport
- Full Time
- Changi Airport MRT, Changi
Last updated on 04 Nov 2026
S$ 2300 - 3000 per month
Logistic Coordinator 🚨East Region | With Sign-On Bonus🚨
- Full Time
- Various Location
Last updated on 04 Nov 2026
S$ 2100 - 3100 per month
Warehouse / Logistic Assistant 🚨East Region | With Sign-On Bonus🚨
- Full Time
- Various Location
Last updated on 04 Nov 2026
S$ 2100 - 3100 per month
12 hours Night Shift Logistics Assistant (No Experience Required)
- Full Time
- Changi Airport MRT, Changi
S$ 2100 per month
Warehouse Assistant / Forklift Operator (Gross Up to $3500++/ West) – WNT
- Full Time
- Various Location
Last updated on 01 Nov 2026
S$ 2500 - 3500 per month
Operations Assistant (Ubi)
- Full Time
- Ubi MRT, Geylang
Last updated on 21 Oct 2026
S$ 1600 - 2200 per month
Operations Assistant (Cargo)
- Full Time
- Changi Airport MRT, Changi
Last updated on 02 Oct 2026
S$ 2100 - 2600 per month
Back 
