F&B Boutique Supervisor (Urgent)

Featured
  •  
    Holland Village MRT, Bukit Timah

    + 6 others

    View all

  •   Full Time
  •   5 Day Week

S$2800 - 3000 / month


Boutique Supervisor

We are looking for a hands-on and customer-focused Boutique Supervisor to lead daily shift operations, support the service crew, and deliver a great customer experience.

Key Responsibilities

Operations

  • Oversee smooth daily boutique operations and SOP compliance
  • Manage cleanliness, inventory, stock and deliveries
  • Ensure accurate cashiering, timesheets and shift reports
  • Support rostering, manpower planning and cost control
  • Assist with off-site events and operational improvements

Team Leadership

  • Lead, train and guide the service crew
  • Support onboarding and performance management
  • Maintain positive team morale, discipline and professionalism

Customer Service

  • Deliver warm and proactive customer service
  • Prepare and serve gelato according to company standards
  • Maintain boutique presentation and ambience
  • Handle customer feedback and complaints professionally

Sales

  • Support boutique sales targets
  • Share customer and operational feedback to improve sales and service

Facilities & Compliance

  • Maintain health and safety standards
  • Coordinate basic equipment and premises maintenance when required

We Are Looking For Someone Who Is

  • Service-oriented
  • Reliable and committed
  • Honest and professional
  • Warm and communicative
  • Aligned with our brand values

Requirements

  • Diploma or above
  • Basic proficiency in MS Office and Google Workspace
  • Able to work shifts, weekends and Public Holidays
  • 5-day work week

About the Employer

AESOPICA PTE. LTD.
BRN/UEN: 201509340D
Normally responds in 4-5 days



Share this to your friends