Senior Retail Sales Associate / Store-in-Charge

Urgent Featured

Location:
Changi Airport MRT, Changi
Terminal 1 / Jewel - Changi Airport, 80 Airport Boulevard, Singapore, 819642
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Job Types: Full Time
Timing/Shifts: 6 Day Week

S$2700 - 3100 / month

Premium Tea Boutique | Changi Airport Transit

S$3,300–S$3,700 (Basic + Sales & Store Performance Incentives)

6-Day Work Week | Leadership Role | Career Progression

Royal Cathay is looking for an experienced and responsible Senior Retail Sales Associate / Store-in-Charge for our new premium tea boutique at Changi Airport Transit Area.

This hands-on role combines sales, customer service and shift leadership, ideal for an experienced retail professional ready to progress towards store management.

Key Responsibilities

* Serve local and international customers and recommend premium teas and gifts

* Drive sales, upselling and conversion

* Conduct simple product demonstrations and tea tastings

* Handle cashiering and POS transactions

* Independently oversee the boutique during assigned shifts

* Perform store opening and closing procedures

* Coordinate staff duties and breaks

* Guide junior staff and assist with training

* Monitor stock and arrange replenishment

* Maintain merchandising and store standards

* Handle first-level customer and operational issues

* Complete daily sales, cash and handover reports

* Escalate major issues to management

Requirements

* Retail, hospitality or customer-facing experience

* Supervisory / shift-leader experience preferred

* Strong sales and customer-service mindset

* Responsible and able to work independently

* Good communication and problem-solving skills

* Able to work rotating shifts, weekends and public holidays

* Premium/luxury retail, gifting, tea or F&B experience is an advantage

What We Offer

* Basic Salary: S$2,700–S$3,100/month, depending on experience

* Individual Sales Incentive

* Store / Team Performance Incentive

* Product and sales training

* Staff discount and applicable medical benefits

* Career progression: Store-in-Charge → Assistant Store Manager → Store Manager

Please submit your CV together with your current salary, expected salary and earliest available