Call Center Representative [Bank/ UP to 3.5k/ No Exp Required]
- Contract
- Shifts
S$3500 / month
Our client is among the largest banks in Asia with over 150 branches in Singapore.
The Job
- Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Responding promptly to customer inquiries through various channels on general and transactional enquiries
- Customer outreach to encourage the use of digital services.
- To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
- To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues
- Office Location:East/ West
- 2 months of training will be provided
The Talent
- Diploma or equivalent experience in financial/ payment industry
- Able to multi-task while speaking to customers
- Experience in customer service/ customer facing roles
- Able to work rotating shifts/on weekeends and PHs
Next Step
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic: Call Center Rep
- Only shortlisted candidates will be contacted
Tan Yang En, Isaac
Direct Line: +65 6697 7884
EA License No: 91C2918
Personnel Registration Number: R24123927
About the Employer
BRN/UEN: 198500164K
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