Customer Service | Order Processing
-
City Hall MRT, Downtown Core
+ 2 others
- Contract
- 5 Day Week
S$13 - 15 / hour
Key Responsibilities
- Process and manage customer orders accurately and promptly using SAP.
- Handle incoming customer calls and respond to enquiries relating to orders, products, deliveries and general customer service matters.
- Perform order entry, order amendments, cancellations and other order-related transactions.
- Coordinate with internal teams such as Sales, Logistics, Warehouse and Finance to ensure smooth order fulfilment.
- Follow up on order status, delivery schedules and outstanding customer requests.
- Maintain accurate customer and order information in SAP.
- Handle customer service documentation and general administrative duties.
- Assist with resolving order discrepancies, delivery issues and other customer concerns.
- Provide administrative support to the commercial/customer service team as required.
- Maintain a high level of professionalism and customer service when communicating with customers.
Requirements
- Diploma or equivalent qualification.
- Prior experience in Customer Service, Order Processing, Sales Administration or Customer Support.
- SAP experience is required, particularly in order entry/order processing.
- Comfortable handling a high volume of incoming calls and customer enquiries.
- Good administrative skills with strong attention to detail and accuracy.
- Good communication and interpersonal skills.
- Proficient in Microsoft Office applications.
- Able to multitask and work effectively with different internal departments.
Interested Applicant, Please click apply Now
Trevis Teo Xiu Li
R261661973
Revup Proservices Pte Ltd
EA.24C2366
EA Personnel Name: Trevis Teo
EA Personnel No: R26161973
About the Employer
BRN/UEN: 202423466H
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