Assistant manager
-
Novena MRT, Novena
+ 2 others
- Full Time
- 6 Day Week
S$2500 - 3500 / month
- Assist the Restaurant Manager in planning and implementing strategies to attract customers
- Coordinate daily front of the house and back of the house restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- coordinate with tour group leaders to ensure guests are taken care
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
About the Employer
BRN/UEN: 200919828E
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